Senior clerk
Company Name:
MyFlorida
73000119-5 0520093001 Agency Name: Revenue
Description:
Working Title: SENIOR CLERK
Broadband/Class Code: 43-9061-02
Position Number: 73000119-51240824
Annual Salary Range: $21,532.80
Announcement Type: Open Competitive
City: TALLAHASSEE
Facility: CAPITAL CIRCLE OFFICE CENTER
Pay Grade/ Pay Band: BB003
Closing Date: 5/28/2014
The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.
OCCUPATION PROFILE
JOB FAMILY: OFFICE AND ADMINISTRATIVE SUPPORT
OCCUPATIONAL GROUP: OFFICE AND ADMINISTRATIVE SUPPORT
OCCUPATION: OFFICE CLERKS, GENERAL
43-9061
BROADBAND LEVELS: Level 1 Pay Band 001
Level 2 Pay Band 003
THIS IS AN OPEN
COMPETITIVE ADVERTISEMENT
This position is located in the GTA, Account Management, Document Management Unit
Selection Criteria:
Two years of secretarial or clerical work experience. (College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required experience.)
Annual Salary: $21,532.80
Monthly Salary: $1,794.40
If you have any questions regarding this advertisement, please contact Pam Robinson, Administrative Assistant II .
CRIMINAL BACKGROUND CHECKS
All Revenue positions are designated as sensitive or special trust. If we select you for this position, you must provide your fingerprints. We will send your fingerprints to the Florida Department of Law Enforcement and/or Federal Bureau of Investigation for a criminal background check. These checks will reveal arrests or charges regardless of the disposition or outcome.
DESCRIPTION
This is work performing duties too varied and diverse to be classified in any specific office clerical occupation, requiring basic knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or computer processing, stenography, office machine operation, filing and/or determining program eligibility.
Some positions in this occupation may be responsible for coordinating work and supervising employees.
Responses to qualifying questions should be verifiable by experience stated on the employment application.
POSITION DESCRIPTION
The incumbent in this position is expected to: o Follow the Department of Revenue Standards of Conduct, model ethical behavior, and demonstrate the Department's mission, vision and values in all activities. o Provide excellent customer service, maintain a professional demeanor, and strive for continual improvement at all times. o Comply with ethics-related policies and procedures. Show concern for others through demonstrated action. Contribute to a working environment based upon Department of Revenue values that is free of harassment or intimidation and that is conducive to a pleasant and productive atmosphere.
This is a clerical position which required independent decision making, a high degree of accuracy and initiative in the Account Management Sub-process. The duties for the position include, but are not limited to the following:
45%: Performs general/clerical office functions including: organizing and maintaining an accurate filing system; preparing correspondence as needed; completing spreadsheets with appropriate information; receiving, sorting and distributing incoming mail according to establish procedures; prepares and/or mails or faxes outgoing correspondence to customers either providing requested information or requesting additional information following established procedures.
Prepares and maintains statistical unit work data on a daily basis.
20%: Utilizes multiple databases such as: SAP, UTS, Mobius, Sunrise, Sunbiz, and internet systems to research/verify account information. Maintains an archive and retrieval system for all documents entering and leaving the unit. Prepare documents for archiving with Department of State, maintains a spreadsheet for retrieval purposes, for all documents: organize and maintain records for the unit for retrieval upon request.
15%: Performs job duties with the operation of personal computer, printers, photocopying machines, fax machines, calculators, and other related office equipment as required.
10%: Attends ongoing training related to job requirements. Participates in Continual Improvement Planning by providing suggestions for improvement based on tasks being performed.
5%: Assist with phone coverage and receptionist duties when requested.
5%: Performs other related duties upon request.
APPLICANT POOL
Future vacancies may be filled from this advertisement for a period of up to six months.
WILLINGNESS DISCLAIMER
Certain requirements are needed by the incumbent of this position. There are willingness questions in the Qualifying Questions section that you must respond to. A negative response to any of the willingness questions will exclude you from further consideration for this position.
WHERE TO APPLY: All applicants must submit a completed State of Florida Employment Application to the People First Service Center online at . IF YOU EXPERIENCE PROBLEMS APPLYING ONLINE, PLEASE CALL THE PEOPLE FIRST SERVICE CENTER AT FOR ASSISTANCE.
FAXED OR MAILED APPLICATIONS: Applicants who submit their application via fax or by mail will be contacted by the People First Service Center during their normal business hours (8:00 a.m. - 6:00 p.m. EST), to answer the qualifying questions for the position. Applicants who do not respond to the qualifying questions will not be considered for this position.
REMINDERS:
Male applicants born on or after October 1, 1962, will not be eligible forhireorpromotionunless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website .
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
EEO/AFFIRMATIVE ACTION STATEMENT:The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by theAmericans with Disabilities Act, must notify the agency hiring authority and/or the People First Service Center ( ). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Pursuant to Chapter 295, Florida Statutes, eligible veterans and spouses of veterans who are Florida residents will receive preference in employment and are encouraged to apply. However, applicants claiming Veterans'' Preference must attach supporting documentation with each application submission that includes character of service (for example, DD Form 214 Member Copy #4) along with documentation as required by Rule 55A-7, Florida Administrative Code. All documentation is due by the closing date of the vacancy announcement. Documentation is based on the type of veteran preference claim. For information on the supporting documentation required, clickhere.
Applicants may fax their supporting documentation to People First at
LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS
EFFECTIVE: 09/09/02
History: 07/01/02Estimated Salary: $20 to $28 per hour based on qualifications.
MyFlorida
73000119-5 0520093001 Agency Name: Revenue
Description:
Working Title: SENIOR CLERK
Broadband/Class Code: 43-9061-02
Position Number: 73000119-51240824
Annual Salary Range: $21,532.80
Announcement Type: Open Competitive
City: TALLAHASSEE
Facility: CAPITAL CIRCLE OFFICE CENTER
Pay Grade/ Pay Band: BB003
Closing Date: 5/28/2014
The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.
OCCUPATION PROFILE
JOB FAMILY: OFFICE AND ADMINISTRATIVE SUPPORT
OCCUPATIONAL GROUP: OFFICE AND ADMINISTRATIVE SUPPORT
OCCUPATION: OFFICE CLERKS, GENERAL
43-9061
BROADBAND LEVELS: Level 1 Pay Band 001
Level 2 Pay Band 003
THIS IS AN OPEN
COMPETITIVE ADVERTISEMENT
This position is located in the GTA, Account Management, Document Management Unit
Selection Criteria:
Two years of secretarial or clerical work experience. (College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required experience.)
Annual Salary: $21,532.80
Monthly Salary: $1,794.40
If you have any questions regarding this advertisement, please contact Pam Robinson, Administrative Assistant II .
CRIMINAL BACKGROUND CHECKS
All Revenue positions are designated as sensitive or special trust. If we select you for this position, you must provide your fingerprints. We will send your fingerprints to the Florida Department of Law Enforcement and/or Federal Bureau of Investigation for a criminal background check. These checks will reveal arrests or charges regardless of the disposition or outcome.
DESCRIPTION
This is work performing duties too varied and diverse to be classified in any specific office clerical occupation, requiring basic knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or computer processing, stenography, office machine operation, filing and/or determining program eligibility.
Some positions in this occupation may be responsible for coordinating work and supervising employees.
Responses to qualifying questions should be verifiable by experience stated on the employment application.
POSITION DESCRIPTION
The incumbent in this position is expected to: o Follow the Department of Revenue Standards of Conduct, model ethical behavior, and demonstrate the Department's mission, vision and values in all activities. o Provide excellent customer service, maintain a professional demeanor, and strive for continual improvement at all times. o Comply with ethics-related policies and procedures. Show concern for others through demonstrated action. Contribute to a working environment based upon Department of Revenue values that is free of harassment or intimidation and that is conducive to a pleasant and productive atmosphere.
This is a clerical position which required independent decision making, a high degree of accuracy and initiative in the Account Management Sub-process. The duties for the position include, but are not limited to the following:
45%: Performs general/clerical office functions including: organizing and maintaining an accurate filing system; preparing correspondence as needed; completing spreadsheets with appropriate information; receiving, sorting and distributing incoming mail according to establish procedures; prepares and/or mails or faxes outgoing correspondence to customers either providing requested information or requesting additional information following established procedures.
Prepares and maintains statistical unit work data on a daily basis.
20%: Utilizes multiple databases such as: SAP, UTS, Mobius, Sunrise, Sunbiz, and internet systems to research/verify account information. Maintains an archive and retrieval system for all documents entering and leaving the unit. Prepare documents for archiving with Department of State, maintains a spreadsheet for retrieval purposes, for all documents: organize and maintain records for the unit for retrieval upon request.
15%: Performs job duties with the operation of personal computer, printers, photocopying machines, fax machines, calculators, and other related office equipment as required.
10%: Attends ongoing training related to job requirements. Participates in Continual Improvement Planning by providing suggestions for improvement based on tasks being performed.
5%: Assist with phone coverage and receptionist duties when requested.
5%: Performs other related duties upon request.
APPLICANT POOL
Future vacancies may be filled from this advertisement for a period of up to six months.
WILLINGNESS DISCLAIMER
Certain requirements are needed by the incumbent of this position. There are willingness questions in the Qualifying Questions section that you must respond to. A negative response to any of the willingness questions will exclude you from further consideration for this position.
WHERE TO APPLY: All applicants must submit a completed State of Florida Employment Application to the People First Service Center online at . IF YOU EXPERIENCE PROBLEMS APPLYING ONLINE, PLEASE CALL THE PEOPLE FIRST SERVICE CENTER AT FOR ASSISTANCE.
FAXED OR MAILED APPLICATIONS: Applicants who submit their application via fax or by mail will be contacted by the People First Service Center during their normal business hours (8:00 a.m. - 6:00 p.m. EST), to answer the qualifying questions for the position. Applicants who do not respond to the qualifying questions will not be considered for this position.
REMINDERS:
Male applicants born on or after October 1, 1962, will not be eligible forhireorpromotionunless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website .
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
EEO/AFFIRMATIVE ACTION STATEMENT:The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by theAmericans with Disabilities Act, must notify the agency hiring authority and/or the People First Service Center ( ). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Pursuant to Chapter 295, Florida Statutes, eligible veterans and spouses of veterans who are Florida residents will receive preference in employment and are encouraged to apply. However, applicants claiming Veterans'' Preference must attach supporting documentation with each application submission that includes character of service (for example, DD Form 214 Member Copy #4) along with documentation as required by Rule 55A-7, Florida Administrative Code. All documentation is due by the closing date of the vacancy announcement. Documentation is based on the type of veteran preference claim. For information on the supporting documentation required, clickhere.
Applicants may fax their supporting documentation to People First at
LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS
EFFECTIVE: 09/09/02
History: 07/01/02Estimated Salary: $20 to $28 per hour based on qualifications.
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