Manager, Management Information and Business Insights - American Express (Tallahassee, FL)
Title:
Manager, Management Information and Business Insights The Manager is responsible for delivering exceptional service to a portfolio of our most prestigious Global and Multinational Clients.
This is achieved through the leadership of a team of up to 14 direct reports who manage potential.
Collaborate with key partners on development of capabilities and platforms that will allow for automation and scaling of analytics.
Lead the conception and development of data tools / treatments that will drive value and enable greater client engagement and influence premium revenue opportunities.
Strength in Process Management; prefer formal Six Sigma background.
The ability to synthesize data, using data to understand and drive critical process improvements.
Proven ability to collaborate across functions and teams.
Experience in a Business to Business client servicing environment; Global experience is highly preferred.
Experience executing against large scale reengineering initiatives.
Exceptional communication skills, ability to influence internal and external clients with ease.
Experience with cost management and P&L maintenance.
Business Travel experience a plus.
Self starter with the ability to drive results; High-energy and proactive with the ability to work well under pressure.
Excellent business writing and presentation skills with the ability to communicate effectively with all levels of managements and influence strategy.
Axcess@Home Requirements:
Axcess@Home Agent is responsible for supplying their own furniture; desk with lockable drawer or separate lockable filecabinet, chair, document shredder, smoke detector in proximity of work area, and fire extinguisher Axcess@Home Agent must complete Flexible Work Arrangement Application and Agreement High speed internet capability with at least 10 Mbps download and 1 Mbps upload speeds:
DSL or Cable (no wireless orsatellite ISPs are permitted) Dedicated and separate analog landline phone for training and production calls (no VOIP voice over internet protocol) Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Manager, Management Information and Business Insights The Manager is responsible for delivering exceptional service to a portfolio of our most prestigious Global and Multinational Clients.
This is achieved through the leadership of a team of up to 14 direct reports who manage potential.
Collaborate with key partners on development of capabilities and platforms that will allow for automation and scaling of analytics.
Lead the conception and development of data tools / treatments that will drive value and enable greater client engagement and influence premium revenue opportunities.
Strength in Process Management; prefer formal Six Sigma background.
The ability to synthesize data, using data to understand and drive critical process improvements.
Proven ability to collaborate across functions and teams.
Experience in a Business to Business client servicing environment; Global experience is highly preferred.
Experience executing against large scale reengineering initiatives.
Exceptional communication skills, ability to influence internal and external clients with ease.
Experience with cost management and P&L maintenance.
Business Travel experience a plus.
Self starter with the ability to drive results; High-energy and proactive with the ability to work well under pressure.
Excellent business writing and presentation skills with the ability to communicate effectively with all levels of managements and influence strategy.
Axcess@Home Requirements:
Axcess@Home Agent is responsible for supplying their own furniture; desk with lockable drawer or separate lockable filecabinet, chair, document shredder, smoke detector in proximity of work area, and fire extinguisher Axcess@Home Agent must complete Flexible Work Arrangement Application and Agreement High speed internet capability with at least 10 Mbps download and 1 Mbps upload speeds:
DSL or Cable (no wireless orsatellite ISPs are permitted) Dedicated and separate analog landline phone for training and production calls (no VOIP voice over internet protocol) Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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