Senior Special Projects Manager - American Express (Tallahassee, FL)
Title:
Senior Special Projects Manager PROCESS MANAGEMENT:
Compiles and organizes information to develop the final proposal.
Complete project timeline; establishes a work flow schedule with client and suppliers to facilitate prompt and accurate handling of all program details.
Utilizes business program management system to manage program from contract turn-over meeting to final bill completion.
Manages and negotiates any additional hotel needs, destination management company (DMC), air and all third party contracts.
Monitors attrition dates, cancellation policies and ensures contracted services are executed.
Communicates between Information Technology support and clients for web requirements on assigned programs.
Works with creative team to produce program materials.
Coordinates and may attend site inspections as needed.
Coordinates all program details and produces a program itinerary / working agenda that outlines all program specifics and requirements.
Works with accounting to complete final bill, reviews final billing prior to final invoicing to client.
Maintains accurate records, system input, and complete file management as outlined in American Express M&E and client policies and procedures.
Evaluates program impact and reassesses objectives and outcomes; plan for continuous improvement.
Partners with designated team to communicate registration and air needs, status meetings and continuous communication throughout program.
Develops service recovery plans for events, ensures the plans are implemented, and improvement goals are achieved or exceeded.
Outlines strategy and communication plan for client and internal presentation purposes.
Evaluates impact of events and reassesses objectives and outcomes; plans for continuous improvement.
Responsible for working within the designated meeting technology tool and may be asked to make recommendations about tool/process enhancements.
LEADERSHIP/RELATIONSHIP MANAGEMENT and PERSONAL PRESENCE:
Contributes to a positive and open work environment.
Embraces the Growth Mindset way of thinking and management including:
- Seeking out and out and welcoming demanding tasks and taking calculated risks - Use setbacks and mistakes as learning opportunities - Value hard work and effort to continuously get better - Seek out constructive feedback - Motivated by the achievements of peers - Embrace setting stretch goals - Keep open minds and embrace thinking in new directions - Comfortable taking informed risks - Learn from mistakes and iterate - Collaboration and teamwork is integral May serves as a support to leadership in the areas of forecasting, costing and budgeting, and reviews program budgets.
May act as subject matter expert (SME) to ensure consistency and training for all, using best practice approach, experience and knowledge Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Senior Special Projects Manager PROCESS MANAGEMENT:
Compiles and organizes information to develop the final proposal.
Complete project timeline; establishes a work flow schedule with client and suppliers to facilitate prompt and accurate handling of all program details.
Utilizes business program management system to manage program from contract turn-over meeting to final bill completion.
Manages and negotiates any additional hotel needs, destination management company (DMC), air and all third party contracts.
Monitors attrition dates, cancellation policies and ensures contracted services are executed.
Communicates between Information Technology support and clients for web requirements on assigned programs.
Works with creative team to produce program materials.
Coordinates and may attend site inspections as needed.
Coordinates all program details and produces a program itinerary / working agenda that outlines all program specifics and requirements.
Works with accounting to complete final bill, reviews final billing prior to final invoicing to client.
Maintains accurate records, system input, and complete file management as outlined in American Express M&E and client policies and procedures.
Evaluates program impact and reassesses objectives and outcomes; plan for continuous improvement.
Partners with designated team to communicate registration and air needs, status meetings and continuous communication throughout program.
Develops service recovery plans for events, ensures the plans are implemented, and improvement goals are achieved or exceeded.
Outlines strategy and communication plan for client and internal presentation purposes.
Evaluates impact of events and reassesses objectives and outcomes; plans for continuous improvement.
Responsible for working within the designated meeting technology tool and may be asked to make recommendations about tool/process enhancements.
LEADERSHIP/RELATIONSHIP MANAGEMENT and PERSONAL PRESENCE:
Contributes to a positive and open work environment.
Embraces the Growth Mindset way of thinking and management including:
- Seeking out and out and welcoming demanding tasks and taking calculated risks - Use setbacks and mistakes as learning opportunities - Value hard work and effort to continuously get better - Seek out constructive feedback - Motivated by the achievements of peers - Embrace setting stretch goals - Keep open minds and embrace thinking in new directions - Comfortable taking informed risks - Learn from mistakes and iterate - Collaboration and teamwork is integral May serves as a support to leadership in the areas of forecasting, costing and budgeting, and reviews program budgets.
May act as subject matter expert (SME) to ensure consistency and training for all, using best practice approach, experience and knowledge Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
