Foster Family Support Specialist Customer Service & Call Center - Tallahassee, FL at Geebo

Foster Family Support Specialist

NWF Health Network NWF Health Network Tallahassee, FL Tallahassee, FL Full-time Full-time From $45,000 a year From $45,000 a year 1 day ago 1 day ago 1 day ago POSITION OBJECTIVE:
Support and relicense foster families for children in licensed out-of-home care under the supervision of NWFHN/DCF.
ESSENTIAL FUNCTIONS MAY INCLUDE:
To meet and maintain the NWF Health Network (NWFHN) Foster Family Support caseload standards and goals To represent NWFHN at booths/speaking events as well as internal meetings as requested by the Foster Family Support Program leadership.
To provide foster families and/or ensure foster families are linked with opportunities to receive all necessary trainings and to ensure that trainings are complete, current, and compliant with program.
To relicense all Foster Homes on the caseload in a timely manner.
To visit Foster Homes quarterly and as needed to ensure Foster Care quality standards are met and to comply with NWFHN/DCF expectations.
To provide exceptional support for all NWFHN Foster Families and to assist with providing 24-hour on-call support/coverage to the families, which includes, but is not limited to, answering/returning calls related to placements and emergency support requests in a timely manner.
To maintain updated case records, files, and database records efficiently and accurately To participate in continuing education opportunities, including agency in-service training, professional seminars, workshops, and conferences and to ensure that all training requirements for certification as well as those required by NWFHN, statutes/administrative codes, and/or NWFHN/DCF are fulfilled annually.
To perform all other duties as assigned.
This list of essential functions is not intended to be exhaustive.
NWFHN reserves the right to revise this job description as needed to comply with actual job requirements.
Qualifications:
REQUIRED:
Bachelor's degree from an accredited university PREFERRED:
Child Protection Professional Certification (may be completed within first 6 months) SKILLS:
Excellent assessment skills and intervention strategies Ability to act with a high level of independent judgement Ability to apply strategic planning to team activities Ability to establish, maintain and strengthen relationships with system and community partners Ability to observe and report accurately on the functioning of individuals and families Ability to handle confidential information appropriately Strong verbal and written communication Awareness of social, economic, cultural and environmental factors and their impact on family functioning Knowledge of community resources Ability to work flexible hours as required Knowledge of professional ethics relating to serving children and families Skills in employing family-centered practice and trauma informed care Ability to use and be proficient in computer software applications Ability to effectively resolve conflict Job Type:
Full-time Pay:
From $45,000.
00 per year
Benefits:
401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
8 hour shift Ability to commute/relocate:
Tallahassee, FL 32303:
Reliably commute or planning to relocate before starting work (Required) Education:
Bachelor's (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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