Assistant General Manager Candidate

Damien Lizana2626 East Park Avenue, Unit 17303Tallahassee, FL 32301 (850)5595870 Objective: Experienced leader with a track record of success in management and team building, seeking aposition with a company that affords opportunities for professional growth and stability.Independent Contract Driver UberSeptember 2014 PresentTallahassee,FLBaker Publix SupermarketsApril 2014 PresentTallahassee, FLManaging Partner, CEO Panache Shoes and Fashion LLC (By Request Only)December 2012 December2015 Tallahassee, FL● Operate every facet of a retail business from inventory management and purchasing to setting upmerchandising displays and “Pressing the flesh,” to generate new lines of customers.● Photograph and edit all merchandise and advertising photos for the business.● Created and manage a Facebook page, a gallery website, as well as all Amazon and Ebay sales.Supervisor ChickFilAJune 2013April2014 Tallahassee, FL● Developed leadership positions and crosstrainingstaff to maximize and improve customer service.● Developed customer relationships and following up with guests to identify any quality concerns.● Supervised as many as 20 employees on any given shift.● Collaborated with management team to develop a weekly schedule of 50+ staff members.● Managed inventory and troubleshooting production issues.General Manager Sunshine Restaurant PartnersFebruary 2008November2012 Tallahassee, FLAccomplishments:● Developed and implemented new management positions and crosstrainedstaff to maximize andimprove production times by 18%.● Created improved work schedules that allowed for projections as well as incorporation of specialevents, training programs, and staff meetings.● Introduced a series of timesegmentedchecklists and created an Hourly Labor Report Card thatallowed identification of opportunities for higher hourly productivity.● Created an employee incentive program which allowed for both individual and store wide rewards forvarious performance and behavior improvements.● Created more detailed, relevant job skills tests and more realistic training techniques to allow forbetter staff development and reduction of waste amongst all staff.● Operational Leadership:● Analyzed and prepared all reports including weekly and monthly profit and loss statements, annualcosts analysis reports, quarterly marketing plans, weekly sales projections and submitted same toleadership.● Oversaw all human resource management functions to include documentation, payroll verification &tabulation, hiring, employee development, evaluations, work schedules, promotions, and progressivedisciplinary action plans.● Regularly followed up with staff and assistant managers to ensure new practices were implemented ina timely manner while actively incorporating valuable feedback to improve operations and policies.Assistant Manager SSP Dining ServicesJan 2006Feb2008 Tallahassee, FLAdministrative Responsibilities:● Tracked weekly inventory figures and reconciled discrepancies between five different food venues.● Tracked labor costs daily and weekly to confirm accuracy and manage overtime.● Monitored and verified several cash tills throughout the day.● Coached, directed, and evaluated employees in a multiunitoperation.● Accomplishments / Projects:● Developed multiple Excel spreadsheets for the General Manager to use in tracking various sales trendsand food costs per shift.● Recreated the entire inventory spreadsheet in a zoned format, which greatly improved accuracy byreducing errors and streamlining the process of inventory tracking and control.Additional Professional Experience:Entrepreneur, Owner The Magic Bean, Coffee and Breakfast ShopApril 2003Feb2004 Tallahassee, FLGeneral Manager Blimpie Subs n SaladsAugust 1998April2003 Tallahassee, FLGovernor's Scheduling Representative Office of the GovernorApril 1999January2000 Tallahassee, FL● Responsible for mail and phone correspondence relating to the Governor's schedule.● Summarized requests for the Governor's attendance for the Director of Scheduling.● Updated various departments regarding scheduling matters on a daily basis.Data Entry Specialist (OPS) Governor's Office of Citizens' AffairsJanuary 1999April1999 Tallahassee, FL● Input data and information into the State of Florida database regarding constituency concerns .Community Involvement:● Began organizing of a nonprofitorganization called the Rosetta Foundation in 2001 to focus on helpinginnercityyouth obtain more resources for after school programs● Increased fund raising for Children’s Miracle Network over store’s previous years as a GeneralManager.● Helped Sunshine Restaurant Partners sponsor multiple charitable fund raising events including:The FSU DanceAThonfor the Children’s Miracle Network, and the Annual CommunityFund raising Breakfast hosted by our local Masonic Lodge, High School & Elementary S choolBooster events, etc…Education: Bachelor's Degree: Political Science, Florida State University, 2002Selected Accomplishments:● Coordinated the largest, college geared, registration drive in Tallahassee, Florida in 2000. The effortwas titled “JamtheVote”● Created a campus discussion organization known as “The Students’ Roundtable” in 2001

  • ID#: 103879
  • Location: Tallahassee, FL , 32301

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