Mail & Shipping Clerk

 








CLATESIA GRUBBS

1554 Lake avenue apt #105

Tallahassee, FL

CG.RUBBS@YAHOO.CO

7722339204














Work Experience      








Brand Ambassador

Global Response - Margate, FL


March 2016 to September 2016


Take inbound calls and make outbound calls for Dooney and Bourke.com . Place online orders for customers also often track current orders. I have cases that i create that requires time sensitive time frames each day. less












Choice Counseling Specialist

Automated Health Systems - Tallahassee, FL


February 2014 to March 2016


Responsibilities Enroll medicaid recipients into Medicaid Managed Medical plans.I often disenroll them as well. I listen to each member's medical needs so that I can help them distinguish which medical plan will be best for them if they are unsure. I provide them with knowledge on the different Hmo and Ppo plans in there regions. At times i refer member's to providers in their regions and health plans. Accomplishments I helped a lot of members put their minds at rest just knowing . they no longer have to be confused about the way they should go when selecting an health plan. Skills Used customer service, Counseling  











Monitor

Devcon Security - Hollywood, FL


January 2012 to July 2012


Responsibilities Responsible for monitoring alarm systems and ensuring safety of individuals for many different residential and business purposes. I served as a Customer service Representative in the companies call center. I was also responsible for conducting monitoring and preparing individual client surveys. Accomplishments Working at this job gave me the opportunity to make sure that Multi million dollar business stayed safe from crocks, fires ect. It gave me the feeling of being a leader. Skills Used Customer service, Cash handling less












Cashier/Customer Service

Target - Tallahassee, FL


March 2011 to December 2011


Responsibilities Balancing and maintaining a cash drawer by processing cash, checks,credit cards, and automated debits. I was also responsible for providing assistance to customers by resolving complaints and answering questions. Completed merchandize refunds and exchanges. Skills Used Cash handling, and customer service less












Venue worker/ cashier

Wannado City - City of Sunrise, FL


June 2007 to September 2009


Responsibilities I gave insight to young children about various career choices. Provided career assistance to youth through career costumes and shadowing. Accomplishments I was able to children the importance of having a career and being successful as an adult. Skills Used Leadership and customer service less










Education








HIGH SCHOOL DIPLOMA

Miramar High School - Miramar, FL


2003 to 2007











Skills







Microsoft Office (Excel) (2 years)







Microsoft Office (2 years)






 


 

  • ID#: 111869
  • Location: Tallahassee, FL , 32310

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