Administrative Assistant

Lisa M. Kasten

Management skills acquired over the 40+ years of employment enables an appreciation of the differences in people and uses these differences to improve the workplace.

Skill Highlights:

Medical Documentation, Filing, Travel Arrangements & Expense Reports, Organizationm Understands Grammar, Multiple Phone lines, Proofreading, Monthly Reports, Medical Documentation, Strong Work Ethic

General software: Microsoft Office (Outlook, Word, Excel, Publisher, Power Point), Adobe Acrobat ▪ Medical software: Medisoft, Medical Manager, Medic & File Maker Pro


Medicare Set-Aside Specialists, Inc Oldsmar, FL

Coordinator of Internal & External Operations, May, 2008 through May, 2016

•Compiled and submitted Workers' Compensation/Liability Medicare Set-Aside reports to the CMS portal• Responsible for intake and referred new files to nurse consultants on rotation basis• Company Liaison for new clients, insurance companies and attorneys• Researched any outlying conditional payments and notified clients with a report• Scanned all incoming mail and new client referrals• Using the cloud server, uploaded all new information in the database• Responsible for all front office duties• Implemented transition from hard copy files to digital

Infiniti Resource Management, LLC Tampa, FL

Administrative Assistant, 2006 through 2008

• Produced Worker’s Compensation reports and submitted them to corresponding insurance companies with follow-up• Coordinated travel and expense reports for all sales staff• Assembled workbooks and marketing brochures for new/prospective clients• Managed switchboard and responsible for all front office duties• Implemented postage tracking for W-2s and 1099s during tax season

White Hat Management Tampa, FL

Executive Assistant to the Sr. VP & CPO of FL, 2004 through 2006

• Arranged travel and reconciled semi-monthly expense reports for Sr. Vice President and Regional Coordinator• Coordinated meetings for Florida Principals and Board of Directors at the Regional Office in Tampa• Conducted orientation and training of all Administrative Assistants and support staff for all Florida schools• Created miscellaneous Power Point presentations for Florida Regional offices• Implemented school calendars and staff directories

Jaime Perez, MD, PA Tampa, FL

Office Administrator, 2001 through 2004

• Scheduled elective/reconstructive surgeries and obtained required insurance authorizations• Coordinated the physician’s professional and personal schedule• Conducted pre and post operative appointments with patients• Responsible for all front office duties• Developed the OSHA and Office Policies Manuals including HR• Implemented and created all office forms

Leavitt Medical Group/Advanced Dermatology Tampa, FL

Satellite Office Supervisor-West Coast of FL, 2000 through 2001

• Supervised daily operations in four satellite offices (Tampa, Brandon, Clearwater and St. Petersburg)• Conducted monthly office staff meetings in above mentioned offices• Responsible for the hiring and termination process in above mentioned offices• Acted as a liaison and HR resource for the Physicians and Office Managers when communicating with the Corporate Offices on any conflicting issues• Attended quarterly meetings in the Corporate Offices and applied any new policies and/or procedures in the West Coast Offices

Advanced Women's Health Specialists, Inc Altamonte Springs, FL

Front Desk Supervisor, 1992 through 1996

Surgical Coordinator, 1996 through 2000

• Responsible for front office reception staff, checked patients in and out, scheduled diagnostic testing and/or lab-work, balanced daily charges• Coordinated surgical procedures for seven physicians in six different facilities• Obtained surgical authorizations and benefits required from patient’s insurances• Conducted pre/post operative appointments with patients• Implemented placement of allergy stickers on patient’s files

  • ID#: 113323
  • Location: Tallahassee, FL , 32301

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