Data Entry Operator

Mona Wright                     


                                                                              714 Greenleaf Dr..    


                                                                          Tallahassee, Fl 32305          


                                                                (850)  879-7685


 


Objective:   To obtain a challenging position in a company that will enable me to utilize my excellent


                        Data entry and customer service skills.


 


Education:   High School Diploma, Tallahassee, FL 1994


 


Experience:  One Loan Place-Tallahassee, FL.


                      Sales Representative December 2015-June 2016


                      Responsible for answering inbound calls and making outbound calls, assisting customers


                      with credit repair, credit scores, potential lenders and follow up with customers when needed. 


 


 


                       Tallahassee Memorial Hospital- Tallahassee, FL.


                       Office Coordinator September 2011-September 2012


                       Responsible for answering calls, scheduling appointments. Checking patients in


                       upon arrival and out when leaving. Collected co-payments when necessary posted


                       and balanced end of the day earnings. Verified Insurance policies to insure accurate


                       payments were collected at time of visit. Assisted patients with any information


                       they may have needed to schedule follow up appointment accordingly. Knowledge


                       of Allscripts software.


                                   


 


                       Tallahassee Primary Care Associates-Tallahassee, FL


Receptionist May 2009- August 2011


Responsible for answering calls, verifying and scheduling appointments as necessary.


Check patients in and out, collect co-payments, post and balance end of day earnings.


Knowledge of (EMR) electronic medical records.  Verify insurance polices for daily


appointments.  Scan patient paper charts to be entered in to the EMR.


 


Affiliated Computer Services- Tallahassee, FL


                        Data Entry Processor- January 2007-June 2007


Assisted with the Medicaid credentialing process by critiquing the Medicaid provider     applications and making pertinent changes to them to be submitted for approval.


 


Skandia Window Fashion – Tallahassee, FL


Customer Service Representative (Main Office) June 2005-June 2006


Duties and responsibilities included purchasing, accounts receivable, inventory control, resolving customer request and complaints, coordinating with freight companies regarding damaged products, answered and routed calls to appropriate personnel.  Served as a member on the safety committee.


 


Skandia Window Fashion – Tallahassee, FL


Customer Service Representative – (Manufacturing)  October 1997- June 2004


Assembled window fashion products, blinds etc.  I was promoted within 3 months to customer service.  Assisted in end of the year inventory.


 


Associated Land & Title – Tallahassee, FL


Data Entry processor – 1995-1996 quality assurance.  Responsible for displays and placement of merchandise.


 


 


Data entry and editing.


 


JC Penny Co, Inc – Tallahassee, FL


Stockroom Clerk – 1993-1994


Received and handled merchandise, compared invoices to items received as to enforce


Knowledge:    Working knowledge of Microsoft work, answering multi-line telephone systems, typing 50 words per minute.  Attended customer service training seminars.


 


References:     Available upon request.


 


 


 


 


 


 


  


 

  • ID#: 118409
  • Location: Tallahassee, FL , 32305

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